If you already have a NocTel Talk business account with physical devices, then getting started with NocTel Go is as easy as adding a Go extension to your account.
If you are new to NocTel, NocTel Go is an alternative to using a physical handset, such as a Polycom VVX series VoIP-compatible handset. In the same way, you can buy a smartphone but cannot place calls without a carrier's SIM card installed; you cannot place or receive calls through NocTel Go without a NocTel Talk account. If you are completely new to NocTel and its services, you will need to complete the following short list of steps:
- Create an initial user for your NocTel Talk account
- Create a NocTel Talk business account for your organization
- Log in to the NocTel control panel online
- Purchase a phone number (if you intend to place outbound calls or receive inbound calls from outside the account)
- Follow our guide on creating a NocTel Go 2 Extensions here.
- Select Numbers from the NocTel control panel navigation, select the number you purchased, and associate it to the NocTel Go extension you created. Save the changes.
- Download and install NocTel Go for your device:
- For Desktop Devices:
- For Mobile Devices:
Additional configurations for routing behavior, call forwarding, etc. are all performed in the NocTel control panel, though there are many local app settings for Go as well.