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This feature must be enable in your account by NocTel support before it will function. If you would like to enable this feature please contact 

Step-by-step guide

  1. When on an active call press the transfer (TRAN) soft key or the dedicated physical transfer button to start the transfer process. The caller is placed on hold.
  2. To send the call directly to voicemail dial ** (star-star) plus the extension number, followed by the transfer (TRAN) button again.

    Example: for sending a called to the voicemail for extensions 101, dial **101

    Pressing Transfer

    After dialing **EXT# the extension's voicemail will pick up instantly. For best result press the transfer button directly after dialing **EXT#. Once the transfer button is press the second time the call will end on your Poly desk phone.