Go · part of Talk

Carry your desk phone in your pocket.

Go brings your work extension to the device you already use. Make calls from your work number, answer when you’re away from your desk, and keep your work phone with you without carrying a second one.

Works on iPhone Android Mac Windows

Your number stays yours.
The same rules follow you.

The fear with going mobile is that you lose the system: that the careful routing you built falls away the moment a call leaves the desk. With Go it doesn't, because nothing actually leaves.


You don't manage two phones with two sets of behavior. You manage one line, and you carry it. 

    Calling as
    Riverside Clinic

    Use it with your desk phone.
    Or instead of one.

    Some people still want a phone on the desk. Others don’t need one. Go works either way. 

    • Desk phone and app ring together
    • One shared voicemail box between them
    • Or run Go with no desk phone at all
    One extension · x214
    Desk phone
    Ringing
    Go on your phone
    Ringing
    Shared voicemail
    One

    The ordinary things are already there.

    Calls

    • Inbound & outbound calling
    • Extension dialing
    • Blind & attended transfer
    • Hold & mute

    Stay reachable

    • Voicemail
    • Call history
    • Call forwarding
    • Call waiting

    Who’s calling

    • Caller ID
    • Contact matching
    • Call blocking
    • Optional call recording

    On the device you use

    • iPhone & iPad
    • Android phone & tablet
    • Mac
    • Windows

    Give the right people a phone without buying another phone.

    Not every extension needs a handset. Start with the way each person actually works, and add extensions without adding hardware to every desk.

    The remote employee

    Only needs Go on a laptop: no desk, no handset, same extension.

    The manager on the move

    Wants the same extension on a mobile phone while walking the floor.

    The multi–site staffer

    Needs a phone that moves between locations instead of one per desk.

    The growing team

    Adds extensions as it hires, without buying hardware for each one.

    Go isn’t a separate phone system. It’s another way to use yours.

    The same extension follows the same call routes, voicemail, reporting, and account settings as the rest of your phones. You manage all of it from the same place in NocTel Desk. Adding mobility doesn’t mean adding another system.

    Same call routes
    Hunt groups, schedules, inbound behavior
    Same voicemail
    One box, wherever you answer
    Same reporting
    Go calls appear in Insight with the rest
    Same place to manage it
    All in NocTel Desk

    Questions about Go.

    No. Use Go alongside a desk phone, paired so both ring together, or use it on its own with no handset at all. Either way, it’s the same extension.

    Yes. Calls are placed and received through your work extension, so people see your work number. Your personal number stays private, and you don’t hand it out to customers or staff.

    iPhone and iPad, Android phones and tablets, Mac, and Windows. It works the same on a tablet as on a phone, and on a laptop for people who don’t need a mobile app.

    Yes. On supported phones, Go uses the device’s own call experience. You can answer from the lock screen, use a Bluetooth headset, switch between calls, and take a call through CarPlay. There’s no separate way to answer to learn.

    Optionally. You can record a call on demand, or set the app to record automatically. Recordings are stored on the device itself, so device security, a lock screen and device encryption, protects them.

    The extension’s credentials can be revoked immediately from the NocTel control panel, which signs that device out. Organizations using a corporate directory can also authenticate Go through LDAP rather than storing credentials in the app.

    Yes. Support is staffed Monday through Friday, 5am to 6pm PT, by our own team in Washougal. Reach us at +1 360.837.7400, toll–free at +1 888.400.4521, or support@noctel.com.