Often times rebooting your device will solve many problems as it will update your phone's configuration. You can reboot a phone by power cycling the device or use the interface with the following steps:
- Log in to the NocTel Web Interface.
- Click on Extensions.
- Click on the extension form the list or search for the extension using the searchbox in the upper right.
- On the Extension's options page click on Reboot Device at the top of the extension's page. (If you do not see the Reboot Device option, please check that the device is a Polycom and that your extension is set as Polycom).
You can reboot multiple phones through an option in: Bulk Operations Extensions
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