Title | Creator | Modified |
---|---|---|
Supervisor Call Functions | Joey Macaluso | Feb 29, 2024 |
Call Logs | Joey Macaluso | Sep 06, 2023 |
Outbound Calling | Joey Macaluso | Oct 11, 2022 |
User Type Overview | Joey Macaluso | Jun 29, 2022 |
Call Contact Reason | Joey Macaluso | Jun 20, 2022 |
Adding Agents | Joey Macaluso | Aug 09, 2021 |
Updating a Agent Password | Joey Macaluso | Jun 18, 2021 |
Agent Login | Joey Macaluso | Jun 17, 2021 |
Updating a Manager or Supervisor Password | Joey Macaluso | Jun 17, 2021 |
Toolbar Buttons | Joey Macaluso | Jun 16, 2021 |
Agent Click-to-Transfer | Tristan Walker | Dec 10, 2019 |
Agent Warm Transfer | Cory Schruth | Dec 10, 2019 |
Agent Status | Joey Macaluso | Dec 06, 2018 |
Best Practices | Joey Macaluso | May 18, 2018 |
Agent Summary View | Joey Macaluso | May 18, 2018 |
Creating a Queue | Joey Macaluso | Nov 06, 2017 |
Setting up Phone Numbers | Joey Macaluso | Oct 31, 2017 |
Adding Users | Joey Macaluso | Oct 31, 2017 |
Adding Skills | Joey Macaluso | Oct 31, 2017 |
Adding Account Information | Joey Macaluso | Oct 31, 2017 |
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