A walk–in holds a few thousand dollars of inventory, and a compressor doesn’t announce that it’s quitting. In this setup a small wireless sensor reports to Desk, and nothing happens for months, which is the point. The night the temperature drifts past your line, Desk works through your people one channel at a time until somebody says they’ve got it. The owner finds out at 2 a.m. from her phone, not at 8 a.m. from the smell.
Setups·Watching the building
Get a text when the walk–in cooler gets too warm.
NocTel Desk is the system your organization communicates through. The phones, the paging, the screens, and the sensors that watch the building. This is one of the things people set up in it.
The response, the way Desk runs it
When
The cooler passes the temperature you set.
Desk
Texts the person on call.
No reply
After the wait you choose, it calls them instead.
Still nothing
It moves to the next person on the list.
Until
Someone confirms they’re handling it. Then it stops.
The order, the channels, and the timing are yours to set. Every step is logged, so the morning crew can read exactly what happened overnight.
How it gets built
We do this with you on a call, or you do it yourself in Desk.
1
Place the sensor.Battery–powered, no wiring. It sits in the cooler and reports on its own.
2
Set the line.The temperature that counts as trouble, and how long past it before Desk acts.
3
List your people.Who gets texted first, who gets called, and in what order.
4
Choose the wait.How long Desk gives each person before it moves to the next.
5
Test it on a Tuesday.Warm the sensor in your hand and watch the whole run happen.
What this setup is built from
We’ll set this one up with you.
Tell us about the cooler: where it is, who should hear about it, and in what order. It’s usually a short conversation.
Talk to us
360.837.7400