NocTel for Government Use

Softphone Extension Configurations

Government operations are a typically a split of always available and a typical office schedule. For government department employees who may not always be at their desk, softphone extensions that are still part of the phone system make these employees reachable through direct extensions without leveraging personal devices which may violate policy as all communications within government are public record. Because governments can have very different services in departments, their needs are almost unique on a case by case basis. NocTel’s call routing, delivery, scheduling, and management functionalities make configuring and maintaining a government’s phone system simpler and more efficient for IT support.